Business Implications
Any business, however large or small, has come to rely on having a robust and available storage infrastructure which will protect and preserve their vital corporate data. Businesses must be certain that mission-critical corporate data is always available to staff and that data must comply with the ever-growing raft of data-related legislation to which companies must adhere. It is estimated that any medium to large business will not survive a data-outage that lasts more than 3 days.
Many storage infrastructures in the corporate world have been developed on an ad-hoc basis and consequently are difficult to manage and maintain without having the appropriate skills and understanding in-house. MTI has recognized that many customers value a service that provides them with complete visibility of their storage systems and assures the availability and efficient operation of those systems. Being able to predict and prevent issues occurring within the storage infrastructure before they happen can have an enormous impact on the profitability and efficiency of any business.
MTI Insight Services
MTI Care is one of the main pillars of the MTI Insight Services brand. MTI Insight consists of four pillars :
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MTI Consult Consultancy Services
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MTI Create Project Services
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MTI Care Managed Services
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MTI Cloud Cloud Based Services
Through its full management and analysis services, MTI can support your organisations network infrastructure, datacentre backup & recovery plus information storage systems.
MTI Care
MTI Care is available in three services levels—Analyse, Manage and Complete. “Analyse” delivers an alerting, analysis, monitoring and reporting service. “Manage” offers the same as “Analyse” but including remote management. “Complete” is the same as “Manage” including an onsite responsibility.
MTI Care for Storage
MTI provides a Managed Service that will monitor and analyse customer storage systems remotely. Storage arrays and sub-systems can be monitored from our Operations Centre by our highly experienced storage consultants. Any potential issues that the customer might have with either the storage hardware itself, or the storage management software being used, will result in an immediate alert being sent to the MTI team. These are the main elements of the service:
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Monitoring of the health, performance and capacity of the storage array,
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Alerts to the storage management team in the event of failure or low free space,
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Creation, extension or change of Logical Units within the storage array,
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Assistance in designing Business Continuity plans.
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Benefits
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MTI offers a storage monitoring and analysis solution that assists you in recognising maximum return on the investments you have made in data storage infrastructure.
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By providing proactive monitoring, MTI can help you increase the performance and reliability of your storage infrastructure which results in a real saving of time and money
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End-user satisfaction is key when providing application services to any business. MTI can help you deliver to your users, time after time.
Certifications
The highest certifications lie at the core of the services that MTI can deliver to customers. We are certified to the highest levels in EMC storage technology:
Key Partners
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